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About Us.

Crossway Estates specialises in high quality homes in the Manchester area.

We have properties ranging from studio flats to ten-bedroom share houses, in a variety of sought-after locations.

We are proud of our properties and can’t wait to show you around.

Crossway estates

Welcome to Crossway Estates.

We believe that finding your new home should be stress-free and enjoyable. We have many years’ experience finding the perfect homes for both students and professionals, and our friendly team is here to help you throughout your journey.

Our team works hard to continually update our properties throughout the year, using their knowledge and expertise to make sure your new home is at its best.

We believe that everyone should have beautiful, competitively priced, safe homes and we strive to deliver this to our tenants.

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Welcome to Crossway Estates.
A host of information, in a handy location.

A host of information, in a handy location.

For general information on our properties, the lettings process and living with Crossway Estates, head over to our Frequently Asked Questions section.

Anything else, our friendly team is here to help you every step of the way.

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Why stay with Crossway Estates?

So many of our tenants stay with us year after year - and we would love for you to be one of them! Our tenants choose Crossway Estates for a reason, and here are a few...

Our Properties and Value

We know budgets are important, and we provide excellent quality homes at competitive prices, without compromising on quality. We also understand the importance of outdoor space, which is why so many of our properties come with beautifully landscaped gardens.

Maintenance

We have a dedicated and trusted team that has worked with us for many years, including general maintenance, contractors, and gardeners. You can always see a friendly face you know and trust. Our team uses their knowledge and expertise to make sure your new home is at its best.

Safety

Feeling safe in your home is so important, and that’s why our properties have secure entrances, alarms, and a 24hr emergency number. Our properties comply with and exceed all government, fire, council and building regulations.

Lettings Made Easy

We endeavour to ensure that the move into your new home is as smooth and hassle free as possible. From finding your home, moving in, and living there - our team is happy to help every step of the way.

Meet the team

Our property managers will guide you through all aspects of lettings - from finding the right property for your needs, through the process of securing the property and moving in. Throughout the tenancy period any they will deal with any queries to make your stay in our properties an enjoyable experience. We are here to help.

Lucy

Lucy

Property Manager

After living in Sheffield, Lucy moved back to her home town of Manchester in 2018. Lucy knows Manchester very well and is happy to give recommendations of things to do during your tenancy (especially the best local lunch spots). She is passionate about property and helping tenants have a great year (or more!) in their new home.

0161 257 2895 crosswayestates@gmail.com
Kate

Kate

Property Manager

Kate has lived in Manchester for 15 years and has many years experience working in property. Kate likes all aspects of property management and especially enjoys renovation & interior design. Kate is also the face behind our Instagram page, come say hi @crosswayestates

0161 257 2895 crosswayestates@gmail.com
Steph

Steph

Accounts Manager

Steph is the newest member of our team having graduated from Manchester University in 2021. Steph works in our accounts department and is on hand to answer all of your rent & utility queries. During our busy times you may see her out and about at properties.

0161 257 2895 crosswayestates@gmail.com
Jo

Jo

Property Manager

Jo joined the Crossway team in 2021 and has 27 years experience working in the property sector. Jo is based at our Didsbury office but you will often see her out and about at the properties. When not at work Jo will usually be spending time with her beautiful granddaughters.

0161 445 0662 jo@crosswayestates.com
Peter

Peter

Maintenance & Property Manager

Peter joined the team in 2016 and has years of experience in property before then. Peter is based in our Didsbury office, he does maintenance work in some of the properties so you may see him out and about during your tenancy. Peter is also the face behind our out of hours emergency phone.

0161 445 0662 peter@crosswayestates.com
Ali

Ali

Head of Maintenance

Ali has worked for Crossway Estates for over 10 years and has experience in a wide range of property maintenance. Over the summer months Ali & his team work hard to paint and prepare properties ready for moving in. During your tenancy if you have any maintenance issues please contact the office and Ali will be there in no time. You may see him out and about in his shiny new Crossway Estates electric van.

0161 257 2895 crosswayestates@gmail.com
Scott

Scott

Gardener

We believe all our outdoor green spaces should be beautiful. Our full-time landscape gardener Scott is on hand to make sure the gardens are always looking their best and ready to be enjoyed. You will likely see Scott working in your garden from time to time.

0161 257 2895 crosswayestates@gmail.com

Have a general query for the office?

Summerville Office

65 Daisy Bank Road, Manchester, M14 5QL8:30am-5:00pm Mon-Fri0161 257 2895crosswayestates@gmail.com

Didsbury Office

9 Crossway, Didsbury, M20 6TU8:30am-5:00pm Mon-Fri0161 445 0662crosswayestates@gmail.com

Or fill out an enquiry over on our contact page.

Contact us

What do our tenants say about us?

Accreditations and affiliations

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Our properties

Frequently asked questions

  • How to rent one of our properties
  • Moving in
  • Living in your property
  • Moving out information

How do I find a property that suits me?

You can have a look on our website using the handy filter system (you can filter by number of bedrooms, location, plus many more). You can also get in touch with a member of our team, and they can chat you through our available properties.

How do I arrange a viewing?

Please get in touch with us and we will book you in for a viewing as soon as possible. If you click on 'Contact' at the top of the page, all our contact details are here. We are looking forward to hearing from you!

I’ve just looked round a property and I want it! Now what?

Great! We’re so happy you’ve found a property you’d like to secure. First things first, give the office a call (or email) and let them know. A member of the team will then guide you through the next steps in securing the property.

Do you offer bills inclusive packages?

Yes! In fact, to make your life easier, all of our properties with 3 or more bedrooms have the bills already included in with the rent. This means that your water, electricity, gas, internet and TV license charges have already been taken care of. We also use green energy! If you’re looking at 2 bedroom properties or below, unfortunately we do not offer bills inclusive but are more than happy to talk you through how to set these up.

Can I see the property again?

Of course, we are happy to arrange a second viewing for your group – especially if some members couldn’t make the first one. We can also offer viewings once you’ve secured the property, closer to the move in date (so that you can pick bedrooms!).

How do I collect my keys?

You can arrange to collect your keys from your tenancy start date (usually 1st July 2pm). You can make an appointment to do this by contacting the office. For security reasons we don’t send keys out by post, and we ask that you don’t mark the house number on them once you’ve received them. Please note that all tenancy documents/references must be returned, and deposits must be paid before any keys can be collected.

Can I stay in the property over summer?

Yes, you can move into the property from your tenancy start date. Several days are needed to check over the property at the beginning of July. If you want to move in straight away at the beginning of July (or any time during July and August), please let us know at least 10 days in advance. Normal rent is payable over July and August if you live at the property.
During this period, we clean, re-decorate, and do any jobs or repairs at the property. Please report emergencies only, not small items that will be attended to during the summer anyway.

Can I move my belongings in over summer and still pay half rent?

Yes – you can move your belongings in from your tenancy start date (usually 1st July 2pm). To qualify for half rent over July and August, keys must be returned to us the same day. Leave your belongings in boxes or bag, in your room and clearly marked with your name and year. Do not leave any valuables and preferably take your bicycles home also. Possessions are left at your own risk.

How do I set up my utilities?

If your bills are not included in your rent please ensure that you sign on with the utility providers to be operative from your tenancy start date.
On this day we take gas and electric readings at all properties and you will be responsible for the standing charge and the energy consumed from this date. The electricity must be left on in the property as it is necessary to keep the fridge, freezer and burglar alarm functional. Card meters and prepayment meters are not allowed. Fridge and freezer units must be plugged in and left working even when you are away.
To find out who the current utility providers are, please contact the following authorities with the property address and postcode:
Gas and Electricity: www.ukpower.co.uk
Electricity: www.enwl.co.uk
Water: www.unitedutilities.com

I’ve just moved in and I have questions, what do I do?

We hope you love your new home! If you have any questions at all, contact the office and a member of the team will be happy to help.

How do I report maintenance issues?

This is easy! Just drop the office an email and we will log the report and send a member of the maintenance team round as soon as we can. If the issue is an emergency (outside of office hours, Monday to Friday 8.30am – 5pm) then please see below on what to do.

Rubbish and Recycling – what do I do?

Brown bins: To be used for glass bottles and jars, plastic bottles, tins and cans ONLY. Blue bins: To be used to cardboard and paper ONLY. .
Please note:
- On collection day please ensure bin lids are down and bins are not overfilled.
- Do not leave any rubbish bags next to bins or on top of bins at the collection point.
More information on recycling and bin collection days can be found on the Manchester City Council website. Additional bins required by the tenants cannot be provided by Crossway Estates; this needs to be done by those registered for Council Tax (even if exempt). To order new bins please call 0161 234 5004 or order via the council website.

I’ve lost my key or I’ve been locked out

In the event of losing your key we will happily cut a new one for you. There will be a charge for each replacement key provided. Please contact the office to arrange this.
If you are locked out of your property during office hours (Monday to Friday – 8.30am-5pm) then there will be no charge. Please contact our office at:
Email: crosswayestates@gmail.com Telephone: 0161 257 2895.
If you are locked out of your property outside of office hours (Monday to Friday 5pm-8.30am and weekends/bank holidays) then there may be a callout fee. Please contact 07751574123.

Emergency 24hr number & security

Our normal office hours are 8.30am to 5pm Monday to Friday. Any calls to the emergency number must be to report an out of hours emergency only. Our emergency number is 07751574123.
Examples of an emergency are:
-A heating failure during the winter months
-A Break in
-Electric failure
-Unable to silence the fire alarm
If you can smell gas, phone the National Gas Emergency Service number on 0800 111 999 at any time of the day or night.
Any other repairs/maintenance issues and enquiries should be sent by email to the office and they will be dealt with during office hours.
Security information -
Please be vigilant with security, ensuring that every time you go out, you do the following:
- Lock all front and back doors and ensure windows are securely closed.
- A light is left on, and preferably a radio playing also.
- If your property is fitted with a security alarm, please set this every time the property is empty.
- Do not leave any valuables (laptops, i-Pads, TVs etc) in view from windows, especially on the ground floor.
Please also take these measures to ensure the security of the house overnight, especially in Autumn/Winter as the nights are getting darker earlier.

Council Tax

As the tenants of the property you are responsible for the Council Tax from your tenancy start date. If you are all full-time students then your property should be classed as exempt from payment; however; you will need to register the property for exemption - this which can be done via the Manchester City Council website. This needs to be done as soon as possible from the start date of your tenancy.

What do I need to do when I move out?

Please ensure that the property is left in a clean and empty condition, with the furniture and appliances in working order. All rubbish needs to be removed to the bins (make sure they aren’t overflowing as they won’t be collected). Please make sure that you take all of your belongings with you, and give the house a good clean before you leave. We will send you an email with more information before your tenancy end date.

How do I hand my keys back to you?

Your complete set of keys (including any window keys you had) must be returned to us by your tenancy end date and time, at the latest. You can make an appointment with the office to do this.

Letting utility companies know you’re moving

If you arrange your own bills (not in a bills inclusive property) then it’s very important to take final meter readings on the last day of your tenancy. You are responsible for all utilities until your tenancy end date (even if you move out early). You will need to submit your final meter reading to your utility providers, when you tell them you’re moving out. If you won’t be there on the last day to take readings, please email the office.

I’ve left something in the house and handed my keys back, can I come and get it?

If you have left something in the property, please contact us as soon as you can. We clear out the properties quite soon after the tenancy end date and can’t guarantee that anything left behind will be kept. Please do a double check of the house before you move out, just to make sure you remember everything.

Deposit return information

When the entire group has left the property, the premises are checked over.
If you are not on bills inclusive rent you will need to send us copies of your receipts to prove you have paid all final bills of gas, electricity, telephone, water rates and council tax (or proof of exemption). You must inform the Utility providers that your tenancy is ending.
Each tenant should leave a stamped addressed envelope for the return of their deposit – brought to our office when you drop off the keys.